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Sample Custom Programs - Including

Sales Management Process

Quality Control

Human Resources / New Employee

Loan Servicing

Secondary Marketing

Commercial Origination

Intranet Development

Business Plan and Reports

Mortgage Origination

State/National Licensing Training

Corporate LMS

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Loan Origination
Solutions

 

New Hires

State/Federal Compliance

New Product Development

Sales Management Process

Lending Operations Process Management

  • Lending Operations

  • Anti-Predatory Lending

  • Fair Lending

  • Marketing Policies and Procedures

Topics

  • Position Descriptions

  • Compensation

  • Lock-in policies

  • Pricing Policies

  • Lock-in Completion

  • Pre-qualifying

  • Pre-Approval

  • Marketing Material Policy

  • Complete Application Process

  • Completing good faith estimate

  • Setting up loan files for processing

  • Pipeline review 

  • Closing preparation procedures 

  • Predatory Lending Policy

  • Ethical Mortgage Lending Practices

  • Complaint Resolution Process

 

Program Components
Policy and Procedure Manual

Table of Contents (PDF)

 

On-Line/PC Based Learning Lessons

 

Using our unique learning systems development process, we break down the process into distinct steps and create quantifiable lessons for

 

Sales Process

 

Loan Origination Management System

 

 

Lendertraining.com is the leading provider of training and process management programs for the credit industry.

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